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Return Policy
Sale items and clearance items are not returnable or refundable. Final sale items are all items that are discounted 50-70% or more and/or marked "Final Sale". All special order items are final sale whether on sale or not.
Damaged / Defective Product: All merchandise is thoroughly checked for defects and damage prior to shipping. If you have received a damaged or defective product please notify us at customerservice@artedeboutique.com within 3 days of receipt to be eligible for a refund. We will replace a damaged item if available but we do not manufacture our products and we do not offer any warranty. Repair or replacement of damaged items are up the the manufacturers' discretion.
It is the sole responsibility of the consumer to insure that the merchandise be packaged for shipment in a manner as to protect it from possible shipping damages. In the event a product is returned damaged, no credit will be issued. A copy of your original email invoice must be included in the box with the returned merchandise. Please indicate on the invoice whether you would like credit or an exchange for a different item.
ARTE de boutique strongly recommends that you use a traceable method such as UPS for return shipment in order to ensure and track the return of your merchandise. ARTE de boutique is not responsible if your shipment is lost in return transit.
Upon ARTE de boutique's receipt of return, you will be issued a credit to the credit card used for purchase or an exchange within 3-5 business days. Please refer to the individual item customer service numbers on your original email receipt.
Please ship returns to:
ARTE De Boutique
2433 PARK AVE TUSTIN, CA 92782
PH (714)258-0678
FAX (714)258-8083
Email: customerservice@artedeboutique.com
To download our return label, please click here.
To view it, you'll need the adobe acrobat reader. To download a free copy of adobe reader, click here.
